The
'Event Log' in EasyLobby SVM is used to audit
visitor, employee, or user activity. It's the
place in the EasyLobby system that independently
records common events such as visitor
checkin/checkout, operator login/logout, visitor
deletion, package checkin/checkout, watchlist
match events and many other actions.
Because
the Event Log is a separate table of the EasyLobby
database, it works as an audit tool. Even if a
visitor record was deleted permanently from the
visitor log, the record of the deletion of that
visitor's name as well as the checkin/checkout
times of that visitor's name would remain in the
Event Log. A visitor's record might be deleted
from the database if you backed up your visitor
log and chose the "delete backed up visitors..."
check-box, or if you deleted a single visitor
directly from the visitor log grid
view.
The
Event Log can be viewed by logging into EasyLobby
SVM as an administrator user. On the top menu,
click on "Edit" and then choose "Event
Log".
The
events in the Event Log can be viewed (and the
view can be sorted and filtered) directly in the
Event Log window, rather than by creating a report
in the "Edit > Reports" command. Remember, the
Event Log is a separate table of the database, and
the reporting feature reports from the main tables
of the EasyLobby database, not from the Event Log
table.
Here
is some information about how to maintain the
Event Log. If you open up the Event Log, there is
an "Export to Excel" button you can use to export
the contents of the Event Log to a
spreadsheet.
There
is also a "Maintenance" button you can use to
remove old event log entries if needed. The reason
you would possibly want to export the Event Log,
or to perform maintenance on it is because the
"File > Visitor Log > Backup" command that
you use to backup Visitor Records won't backup the
Event Log, and so the Event Log should be
maintained separately.
If
you need to turn off the Event Log you could turn
off the "Enable event logging" check-box in
EasyLobby's program options.
You
can also simply let the Event Log do its job and
accumulate event entries. After all, those event
entries may be information your organization wants
to look at later. The choice is up to you as the
Administrator.
So
the next time you need an audit tool, consider
using the EasyLobby Event Log. Contact us for more assistance
using the Event Log or its
functionality.
We are often asked about
using EasyLobby SVM in an unattended lobby, or to
use our software in a kiosk, allowing visitors to
self-register.
